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Thursday, November 16 • 2:00pm - 3:00pm
Get What You Need & Get On Your Way: Empowering Users with Staff Paging & Self-Service Holds

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Learn how self-service hold shelves were implemented at the UC San Diego Library, how the service enhancement has benefited staff and users, and what challenges were faced in adopting this service approach.

Speakers
avatar for Kymberly Goodson

Kymberly Goodson

Director, Learning Spaces (Library), University of California at San Diego
With a background in user services at the University of California, San Diego Library and elsewhere, librarian Kymberly Goodson (kgoodson@ucsd.edu) has served as Program Director of the Library’s Learning Spaces Program since its establishment in 2013. Since June 2016, she has also... Read More →


Thursday November 16, 2017 2:00pm - 3:00pm EST
GLC: Posters Outside rooms 225 and 222