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Thursday, November 16 • 11:15am - 12:00pm
Process Improvement Initiatives in Access Services: The shared benefits of shared work

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Presenters will offer a visual presentation that gives background on why improvement initiatives were needed, why this approach was selected and provide methods used to define and identify procedural issues. The shared benefits gained by undertaking process analysis and improvement will also be shared. The session concludes with questions from audience.
Speakers
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Lesley Brown

Kennesaw State University
Lesley Brown has headed the Access Services team at KSU for just over 3 years. She has lead the group through a university consolidation (one of many that University System of Georgia institutions have undergone), a library renovation and most recently an ILS migration. She is on... Read More →
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Monica McLaurin

Kennesaw State University

Thursday November 16, 2017 11:15am - 12:00pm EST
GLC: Room 225 Global Learning Center
  Leadership/Management or Stacks Management or Access Service Enhancements

Attendees (91)